FREQUENTLY ASKED QUESTIONS

Longevity of the film comes down to maintenance and care.  Film can last quite well on a surface  for over 8 years. Of course new technological advances occur throughout time which could warrant the removal of the old film and replaced to have the benefits of the newer generation films. While we don't typically see a product to the end of its life cycle, we know of films that have been on daily used surfaces for over 12 years.  Most individuals will sell or return their products long before the film gives out.  Film can and should be maintained on a regular basis with washing and plastic protectants.  Just as paint needs care, the elements can wear down any surface material from metal to brick on a house.

Even quick prevention goes along way with a quick wipe down of a detailing spray or soap and water.

Maintenance and care does not, however, cover road wear and tear.  If tires, shards of glass, falling objects from trucks or cars hit the paint protection film it is entirely variable on how much damage the film can take.  The film is designed for rock chip prevention, not car accidents or 2x4's falling off of a construction truck.  Certain films are thicker than others and can afford more protection in this arena, but it is still luck. 

It is natural for all urethane-based products to discolor to some degree over long periods of exposure. Whether it’s the hard plastic lenses of your vehicle’s headlights or plastic patio furniture in the backyard, it is simply the nature of urethane to take on slight yellowing over an extended lifespan.

Proper film maintenance can significantly enhance the longevity of the film and keep the vehicle looking new for many years. Many of our clients have enjoyed 8–10+ years of clarity and performance. With each new generation of PPF produced using superior resin technology and UV inhibitors, modern films continue to become more durable, more brilliant, and more resistant to aging.

Any discoloration that does occur will generally be extremely minor — typically only noticeable under fluorescent lighting and primarily on white vehicles. For most colors and lighting conditions, the degree of yellowing is so subtle that it remains virtually undetectable in real-world viewing.

Only scratches that affect the top clearcoat layer of the film will self-heal through heat from the sun or warm water.
Deep gouges that cut into the polyurethane layer will not heal and may require film replacement on that section.

PPF is resistant to light scratches and swirl marks due to its self-healing topcoat, but it is not scratch-proof.

• Light swirls and wash marks heal on their own.
• Heavy scratches, abrasive contact, or sharp objects may damage the film.

The purpose of PPF is to take the abuse instead of the paint, and panels can be replaced if needed.

Most emphatically, NO. The film is not designed to protect against the impact of other vehicles. That said, we have seen a customer's vehicle get into a fender bender wherein the film and paint were completely intact without damage.  This appeared to be more of a side swipe than on-coming impact.  This is very rare, but possible.  Often in car accidents, the film has held the broken pieces of the car together, preventing further damage to the car itself and preventing shards from falling off the car and damaging other cars on the road behind it. But the surface protection film is designed to protect against rock chips not car crashes.

No. PPF cannot prevent dents caused by another vehicle’s door or heavy impact.
It can help reduce paint damage in minor incidental contact, but door dings generally require dent removal services. PPF is designed for surface protection, not structural impact protection.

As long as the uncovered portions of the paint were regularly washed and waxed, then there would be no indication that film was ever installed if it were to be removed. Our film is UV stable allowing the effects of the sun to result equally on film covered and non-film covered surfaces alike.

No — and that is one of the key benefits of paint protection film and surface protection film. PPF/ SPF is not a permanent application, and it can be removed when desired. However, removal must be performed by a professional. Improper technique, excessive force, or incorrect heat application can damage the underlying paint, especially if the vehicle has been repainted or has sub-par paint quality.

When removed correctly by an experienced installer, the film comes off cleanly and safely, preserving the original finish underneath.

PPF will not damage healthy OEM paint when removed professionally.
However, sub-par repaints, poorly prepped surfaces, or soft aftermarket paint systems may peel during removal. This is why we strongly emphasize proper paintwork quality and adequate cure time before installation.

With professional removal techniques and proper heat management, the film will lift cleanly without harming the factory finish.

We warranty our products to be free of manufacturing defects such as bubbling, fading, and cracking. All of our films include a 10-year manufacturer warranty from the date of purchase, valid for the original purchaser only. In addition, we provide a limited service warranty that covers installation-related issues such as bubbling or peeling for the original purchaser.

Please note that both the product and service warranties are non-transferable. They do not carry over to new vehicle owners, even if the warranties are still within their active time periods.

Warranties do not cover:

·        Road wear and tear

·        Rock chips or impact damage

·        Vehicle accidents or body repairs

·        Acts of God (weather events, natural disasters, etc.)

 The purpose of paint protection film is to protect and preserve the surface underneath. The film itself is not an indestructible or self-protecting material; rather, it is designed to take the damage so your paint doesn’t have to.